Universal Usability : Designing Computer Interfaces for Diverse User Populations
The individual chapters present successful projects that have addressed a need for specific user populations. These trailblazing projects are among the first to examine usability issues in some of these populations, such as users with Down Syndrome, Dementia, and Alzheimer's. After examining various one-population projects, a number of multi-population projects are presented. These projects aim not to establish baseline data for one population, but rather, to synthesize what is known about various populations and make a single system that can be successfully used by an increased number of user groups.
In the practical spirit of the book, chapter authors provide guidelines and suggestions for those attempting similar projects. It has often been said that when you add curb cuts for people in wheelchairs, it also makes life easier for parents with strollers, people with wheeled luggage, and bikers. Similarly, when we attempt to address the interface needs of diverse user groups, we end up making interfaces that are easier for all people to use.