Shipping
The non-charging of shipping costs for orders of 1500 TL and above is valid for the cargo company represented by 0.00 TL (Zero Lira) on the cargo options page.
Payment is requested in all cases for cargo companies with fee information. The free shipping campaign does not include packages to be sent to Marmara Island, Bozcaada, Gokceada and Avsa Island.
When you order from books in our stock, we can deliver them to cargo or mail within 24 hours. For books not in our stock, this period is approximately 3-7 business days for Turkish books.
Gift products are carefully wrapped in the wrapping paper you select so that the prices are not visible. The message you want to put inside the package is placed and the invoice is separately mailed to the address of the gift sender.
If your package is not received and returned, you will be responsible for the cost of second shipments.
- Delivery from Pandora Nisantasi Branch
When placing an order, you can select our Nisantasi-Istanbul branch address as the delivery address in the address selection.
In this case, you can pick up from the bookstore without paying shipping costs.
- Istanbul Motor Courier Daytime
For books marked with "In Stock"; if your delivery address is in Istanbul 1st region, you can select the Motor Courier option when choosing a shipping company. Orders placed by 15:00 on weekdays are handed over to the courier the same day. Orders placed after 15:00 during the day are handed over to the courier after 9:00 the next business day. Orders placed after 15:00 on official holidays and Fridays are handed over to the shipping company on the first following business day. If you would like to pick it up yourself or have additional questions, please contact us.
- Istanbul Motor Courier Night
We do not have night delivery.
Pandora Customer Service
We are waiting for your questions and requests.
mh@pandora.com.tr
Working Hours:
Monday - Friday 08:45 - 18:00
Saturday 08:45 - 13:00
(Closed on public holidays)
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Gift Voucher
The perfect gift for your loved ones!